Gmail mistakenly sends 'New Device Sign In' messages to users
Don't freak out.
On Monday afternoon, Gmail mistakenly sent multiple users a security alert, notifying them that an unknown device had signed into their account.
The number of affected users is currently unknown. However, according to a G Suite admin who chose to remain anonymous, the issue was widespread enough for Google to issue a notification about it in its Admin Panel. As of this writing, and according to the admin, Google was investigating the matter and said it had identified a potential cause, though it did not specify further.
A "new device sign in" notification is a freaky message to get, because it means that someone else has already successfully signed in to your account. Gmail informed users to change their passwords "right away."
There's good news, and there's bad news, folks. The people who received this message can likely breathe easy(ish), because these alerts didn't necessarily mean that intruders had accessed their accounts. Phew!
The bad news? These messages are actually what Google is describing as a "service issue," meaning some sort of internal mistake it's currently investigating.
The initial email. Yikes!Credit: screenshot: rachel kraus/mashableUnless users can recognize their own IP addresses, they would think that someone else had signed into their account.Credit: screenshot: rachel kraus/mashableMany people within Mashable's parent organization, and others on social media, reported receiving the notification.
Tweet may have been deleted
Tweet may have been deleted
Mashable has reached out to Google to learn more about the scope of this problem, and what could be behind it.
SEE ALSO:Google I/O report card, one year later: Overpromising and underdeliveringThe admin told Mashable that Google had issued a notification on its dashboard for admins about the issue. So while we don't know how many people were affected, the admin said this sort of notification typically means the problem is widespread. Google issued an update around 2 p.m. PT informing admins that it had identified a potential cause.
If you received an email, fear not — your account may be fine. Gmail engineers, on the other hand, are dealing with a big headache.
UPDATE: May 20, 2019, 6:01 p.m. EDT
Google told admins it had resolved the issue around 3 p.m. PT, though it did not provide further details about the cause.
Featured Video For You
Scammers use tax-themed emails to infect PCs with malware
(责任编辑:产品中心)
- ·11 Telescopes Exploring The Magic of Space
- ·N. Korea's denial of religious freedom remains 'absolute' in 2022: State Dept.
- ·Jack Teixeira: Why the Pentagon documents leaker had access to so much classified information
- ·It's snowing in Texas and Twitter is rightfully freaked out
- ·21 College and University Museums
- ·Halep career could be over if ban appeal fails
- ·Twitter/X will bring back link headline previews, says Elon Musk
- ·The Pigskin Experiment: 3
- ·18 Slightly Submerged Architectural Wonders
- ·土壤检测如何更精更准更高效?送技上门解难题
- ·7 Reasons to Explore Boston’s Lesser
- ·The mainstreaming of the Republican effort to suppress the vote.
- ·Fish blood could hold the answer to safer de
- ·E. Jean Carroll trial: Trump lawyer Joe Tacopina’s cross
- ·13 Astronomical Clocks Connecting Time And Space
- ·The Pigskin Experiment: 3
- ·N. Korea's denial of religious freedom remains 'absolute' in 2022: State Dept.
- ·Taiwan election result could put S. Korea
- ·优化广东优质农产品产销资源对接!“农友圈”又有新动作
- ·Bush's Tropical Paradise